It’s nearly unimaginable {that a} yr and a half in the past, a worldwide pandemic not like something we’ve ever seen, upturned our world. In a single day, we had been compelled to reimagine studying, reimagine work, and reimagine care. Now, eighteen months later, healthcare is at one other important inflection level, as we have a look at the way forward for care and the way the pandemic has modified the best way care is delivered and obtained.

Know-how is now synonymous with healthcare. Affected person and clinician expectations, the worry of cybersecurity breaches, and the acknowledgement that care might be delivered in a different way are driving healthcare organizations in direction of unprecedented digital transformation.  

With fast transformation comes problem  

The digital divide continues to develop between those that have entry to units, connectivity, and digital literacy – and those that don’t. An already short-staffed international healthcare workforce has skilled additional burnout because of the pandemic, inflicting issues with psychological well being and forcing some out of the sector. 

And, sadly, it’s solely changing into extra worthwhile for dangerous actors to focus on the healthcare {industry}, with the common price of an information breach in healthcare totaling $7M, up 10% from 2019.1

So, how can your healthcare group prioritize investments in and put together your workforce for the way forward for care?

No matter what objectives you are attempting to attain, Cisco may also help construct the bridge to get you there. 

Now greater than ever, we imagine that know-how can be utilized to supply a chance for all, make a significant influence, and produce a few future that’s higher and brighter than as we speak.

Our dedication to healthcare goes past our main services and products. Thus far, Cisco has positively impacted greater than 527 million individuals by social influence grants and signature applications. Within the final yr, we donated 53 million {dollars} in money and private protecting tools to nonprofit organizations and first responders throughout COVID-19.2

As we glance in direction of the longer term, I’m happy to bolster Cisco’s dedication to healthcare with a number of bulletins. 

Simplifying digital care with Webex Prompt Join

Right this moment, affected person expectations are driving healthcare organizations to undertake digitally enabled, on-demand and seamlessly-connected clinician and affected person interactions. 

It’s important that healthcare organizations get it proper the primary time, making it simple for sufferers to attach with their suppliers.

In reality, 53% of millennials would swap to a competitor after simply one unfavourable expertise.3 With the rising digital divide and the staggering quantity of people that lack the digital literacy to hitch a video go to, telehealth appointments should be easy.

With Webex Instant Connect for virtual care, doctor and affected person care interactions are seamless and safe. The answer might be launched from present well being functions (EHR/EMR) or in a standalone browser, because it doesn’t require app downloads, browser plugins or logins.

We are assured that this software will likely be a precious useful resource for healthcare organizations as they evolve their digital care choices to finest meet the wants of sufferers and clinicians.  

Doctor connects with patient via telehealth visit

Innovating for the future with Cisco Buyer Expertise 

We all know healthcare organizations are underneath excessive strain to ship worth at a sooner tempo and scale, with much less assets, elevated complexity, and better threat.​ 

That’s why, along with our companions, Cisco Buyer Expertise (CX) will assist you optimize for as we speak’s challenges, put together for tomorrow’s adjustments, and innovate for the longer term. With world-leading consultants throughout healthcare and infrastructure and unmatched digital intelligence, Cisco CX focuses on the individuals and connections that may transfer healthcare ahead in instances of change. Whether or not it’s complete digital transformation or further assist to get your initiative off the bottom, CX may also help you get there sooner and with much less threat. 

With the confirmed success of our service choices, Cisco CX may also help your group:  

  • Enhance and scale entry, engagement and expertise throughout the care continuum with suggestions based mostly on {industry} information and buyer benchmarks​ 
  • Safe your community, endpoints, units and customers with industry-leading safety experience and risk visibility  
  • Get essentially the most out of your know-how that will help you obtain the outcomes that actually matter to you and your sufferers 
  • Rework on the velocity of change with a versatile resourcing mannequin ​
  • Empower your groups to reply sooner and drive simpler change with modern studying to upskill IT groups 

Cisco Business Critical Services offer you entry to an elite group of world-class consultants who’ve a confirmed observe report of accelerating and maximizing enterprise worth for healthcare organizations. Our Cisco CX healthcare observe is able to assist your group construct enterprise and scientific resilience for the way forward for healthcare.   

Cisco at HIMSS 2021 

We’re thrilled to share that Cisco will likely be at HIMSS 2021 (August 9-Thirteenth in Las Vegas).  

With our long-standing partnership with the Healthcare Data Administration Techniques Society (HIMSS), we imagine that there isn’t any higher place to bolster Cisco’s dedication to healthcare than on the HIMSS 2021 occasion.  

We invite you to go to the Cisco sales space (3929) within the HIMSS Digital Park to be taught extra about how our options and companies are pushing the boundaries of what’s attainable in healthcare as we speak. Plus, go to our accomplice Medigate (Sales space C359) for a scientific zero belief demo with Cisco.  

Be a part of our healthcare consultants within the Digital Park theater for two insightful presentations around the future of care and providing equitable access for all. Every session will likely be aired twice all through the week and will likely be obtainable on-demand for many who aren’t capable of watch onsite.  

Have a selected query for our crew, or need to join in your digital technique? Interact with a Cisco skilled by reserving a 1:1 assembly by the MyHIMSS Planner software.  

Whether or not you’re capable of attend HIMSS 2021 in individual or wish to expertise the occasion nearly, please go to our Cisco at HIMSS webpage for exclusive content kits and session recordings 

Recognizing our on a regular basis healthcare heroes 

I wish to take this chance to acknowledge our frontline employees and healthcare suppliers for serving to us to get by an extremely difficult yr. You might be our heroes, and we applaud your unwavering efforts in holding us secure and wholesome. 

We look ahead to sharing a few of the amazing stories of healthcare heroes similar to you at HIMSS and past.    



  1. Ponemon “Cost of a Data Breach 2020” 
  2. Cisco 2020 CSR Report 
  3. Zendesk “Millennials vs. Gen Z: How their customer service expectations compare”